SCB Consulting, LLC Privacy Policy

Your privacy is important to us.  SCB Consulting, LLC ("SCB") has developed this policy to respect your privacy and to comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://carcaresoftware.com, and all other Websites that we own and operate.

This policy is effective as of 01 JAN 2026 and was last updated on 10 JUN 2026.
 
 
Information We Collect

Information we collect includes both information you knowingly and actively provide us with making a software product purchase, when communicating with us via SMS Text Messaging, Email, and Telephone, and any/all information that is automatically sent to us by your devices in the course of accessing our products and services.
 
 
Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser.  It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
 
 
Personal Information

We may ask for personal information which may include the following:

Your Name
Email Address
Phone/Mobile Number

We only collect and use your personal information when we have a legitimate reason for doing so.  In that instance, we only collect personal information that is reasonably necessary to provide you with our products and services to you.
 
 
Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Sign up to receive updates from us via email.
Use a mobile device or web browser to access our Website content.
Contact us via email and/or telephone.

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
  1. To enable you to customize or personalize your experience with our Website.
  2. To contact and communicate with you.
  3. For market research and business development, including to operate and improve our website, and our software products.
  4. To enable you to access and use our website and associated software products.
  5. For internal record keeping and administrative purposes.
  6. To comply with our legal obligations for security and fraud prevention, and to ensure that our sites and software applications are safe, secure, and used according to our Terms of Use.

 
Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, and/or modification.

Although we will do our best to protect the personal information you provide to us, you are hereby advised that no method of electronic transmission and/or storage is 100% secure, and no one can guarantee absolute data security.  We will comply with laws applicable to us with respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
 
 
Your Personal Information Data Retention Period

We keep your personal information only for as long as we need to.  This time period may depend on what we are using your information for, in accordance with this privacy policy.  If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
 
 
Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  1. A subsidiary or affiliate of our company.
  2. Third party service providers for the purpose of enabling them to provide their services to you, including purchase transaction fulfillment providers and Website hosting and server providers.
  3. Our employees.
  4. Courts, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
  5. Third parties who assist us in providing software products and services to you.


Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience with our Website may be affected. We will not discriminate against you for exercising any of your rights over your personal information.  If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy.  You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy.  If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy.  We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
 
 
Use of Cookies

Our use of “cookies” is limited only to mandatory collection required by default Web browser technology.  We do not specifically store cookies on your PC relating to your visit to and/or interaction with our Website.
 
 
Limits of Our Policy

Our website may link to external sites that are not operated by us.  Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
 
 
Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes.  If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
 
 
Contact Us

Send any questions or concerns regarding your privacy and this privacy policy to the email address below.
admin@carcaresoftware.com

 

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SCB Consulting, LLC

Baltimore, Maryland  21222
United States of America
support@carcaresoftware.com
Mon - Fri  9:00am to 5:00 pm U.S. Eastern Time
 

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